1. Information We Collect
We collect information you provide directly, such as account details, profile data, and support messages. We also collect basic technical usage data to improve reliability and performance.
Legal
Privacy Policy
This policy explains what information we collect, how we use it, and the choices you have regarding your data.
2. How We Use Information
We use data to deliver the service, personalize your experience, process transactions, respond to support requests, and maintain platform security.
3. Sharing and Disclosure
We do not sell your personal information. We may share data with trusted processors who help operate Hylo, or where required by law.
4. Data Security
We use administrative, technical, and organizational safeguards to protect your data. No method of storage or transmission is perfectly secure.
5. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
6. Your Rights
Depending on your location, you may have rights to access, update, delete, or export your personal information. You may also object to certain processing.
7. Policy Updates
We may update this policy periodically. Material changes will be highlighted through the product or website where appropriate.
8. Contact
For privacy-related requests, contact us through the contact page.